Getting Support

Reset Password

If you forgot your password, or have never been assigned one, click on the forgot password? link on the login page, and then enter your email address to receive a password reset link. Once you receive the link in your email inbox, click on it and define your new password, and then proceed to log in.

The email address you enter must be the same one you use for logging in (your username). Even if you enter another email address, however, the system will send you an email to let you know that you entered an invalid address.

If you don’t receive a message within a few minutes of clicking on send button, please check the spam folder on your computer. If you find nothing, please contact support.